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Pride and Joy Podcasts

Welcome to our podcast series where Alex Knight talks further about some of the ideas in Pride and Joy.

Alex addresses the resource implications of improving patient flow.

  • Improving patient flow through the Emergency department.
  • Implications for the whole system.
  • Improving quality of care.
  • Enhancing junior doctor training.

Duration: 11:22

Alex addresses the financial benefits of improving patient flow

  • Improving the finances of the whole system.
  • Improving patient flow improves financial performance
  • Dealing with the unintended outcomes of success.

Duration: 10:30

Stuart Wilkins interviews Alex Knight about the global health situation

  • Three data points demonstrating the pressure
  • Something important has become urgent
  • The need for a rapid and sustainable breakthrough
  • No country is immunised
  • The direction of a solution

Duration: 5:38

Stuart Wilkin interviews Alex Knight about improving performance in the A&E department

  • Often the first step in the process
  • Improving performance
  • How to do an analysis
  • Where to start
  • How the rest of the system can help
  • Gaining commitment of others

Duration: 10:06

Stuart Wilkins interviews Alex Knight about community-based health and social care

  • The two critical roles
  • Finding the leverage point(s)
  • The logistical differences
  • Clinical and management roles
  • The trick of integrated care
  • A vision for community-based care

Duration: 11:07

Stuart Wilkin interviews Alex Knight about the core healthcare dilemma, page 75 of Pride and Joy

  • Why good people working so hard find it so difficult to improve the performance of the whole hospital.
  • Each side of the dilemma.
  • The criteria upon which any solution must meet.
  • The discharge solution example.

Duration: 17:07

Latest reviews

Displaying 3 of 31 Read all »

This is a must read for politicians, policy makers, clinicians and managers. It tells the story of how healthcare systems can be managed in a sustainable way with the patient at the centre of decision making.

Dr Mike Williams


Pride and Joy wraps quality improvement techniques with a story and characters and thus presents the key messages in a highly engaging way.

Professor Viv Bennett

Director of Nursing for Department of Health and Public Health England

This book is 5/5 because it is a page turner, has a fantastic plot and explains the underlying theory in an easy to understand and compelling way.
From healthcare students to CEOs, this book is for you.

Jake Matthews BMedSc

Founding Chairman

The Birmingham Medical Leadership Society (BMLS)