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Pride and Joy Podcast episode 5

Stuart Wilkin interviews Alex Knight about improving performance in the A&E department

  • Often the first step in the process
  • Improving performance
  • How to do an analysis
  • Where to start
  • How the rest of the system can help
  • Gaining commitment of others

Duration: 10:06

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Latest reviews

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I enjoyed reading Pride and Joy, largely because it resonated with a lot of my own experiences. In fact, I am just exploring the clinically derived planned discharge date in my current job to streamline our discharge process for complex patients. I thought the idea of explaining some of the theory through a story was great and made complex ideas much easier to follow - Alex always did this well at our training too.  


Paediatric Consultant

NHS Trust, England

I love the book, it’s full of golden nuggets of insight. I can see myself dipping into it and revisiting some of the sections.

Head of Outpatients

NHS Trust, England

Pride and Joy is a good and very powerful read. I could relate to the content and it caused me to reflect on a lot of the scenarios.

Matron (Neuro Sciences)

NHS Trust, England