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Pride and Joy Podcast episode 3

Stuart Wilkin interviews Alex Knight about the core healthcare dilemma, page 75 of Pride and Joy

  • Why good people working so hard find it so difficult to improve the performance of the whole hospital.
  • Each side of the dilemma.
  • The criteria upon which any solution must meet.
  • The discharge solution example.

Duration: 17:07

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This is a must read for politicians, policy makers, clinicians and managers. It tells the story of how healthcare systems can be managed in a sustainable way with the patient at the centre of decision making.

Dr Mike Williams


Pride and Joy wraps quality improvement techniques with a story and characters and thus presents the key messages in a highly engaging way.

Professor Viv Bennett

Director of Nursing for Department of Health and Public Health England

This book is 5/5 because it is a page turner, has a fantastic plot and explains the underlying theory in an easy to understand and compelling way.
From healthcare students to CEOs, this book is for you.

Jake Matthews BMedSc

Founding Chairman

The Birmingham Medical Leadership Society (BMLS)