No one logged in. Log in

About Alex Knight

Alex was mentored for almost three decades by Dr Eliyahu M. Goldratt, the inventor of the Theory of Constraints (TOC). During this time Alex explored ways in which the TOC principles could be applied to the service sector. Pride and Joy brings together Alex’s knowledge and experience of TOC and insight into how TOC can be applied to health systems.

Pride and Joy

Written as a business novel about a struggling hospital, Pride and Joy takes the reader through a journey of discovery into why good people with good intent struggle to achieve a breakthrough in performance. It offers a practical way to address the core problem of our health systems and achieve high-quality, patient-centred affordable care for all.

Latest Reviews

Displaying 3 of 31 Read all »

Wow - what a great job you did! I know Eli would be proud. One of the best - if not the best book I have read on TOC. Excellent job! 

John Covington

President, Chesapeake Consulting, USA

In choosing to fictionalise his experience of working with many healthcare systems, Alex Knight challenges his readers to think about the realities of hospital management in new ways. 'Pride and Joy' is an essential read for those 
who wish to implement change and improve the quality of care within the hospital sector. 

Ailsa Granne

Oxford, England

Patients should only stay in hospital as long as they need to. This is central to the quality of care. Read this book - it will change your view of how to manage patient flow in a hospital. It can transform the way we deliver care and steer us away from the downward spiral of poor quality, poor performance and inefficiency.

Jeffrey Worrall

Portfolio Director

NHS Trust Development Authority
Derby office