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‘Amazing book. Spot on. Love it!’

Gareth Powell

‘Thank you – it makes sense!’

Clea Harmer

‘A novel you can learn from!’

Inge Vogels

‘Congratulations on Pride and Joy – my life!’

Dione Rogers

‘The author really understands the National Health Service’

Dr Joe Emeagi

‘It is extremely accurate in capturing a lot of the difficulties that exist.’

Pam Whittle, CBE

Latest blog posts

Designing and delivering healthcare in the community

Alex Knight 28-Jun-2014

In the community setting there are two very different types of patient flow - bed based and community services. Each have very different operational challenges. Read more »

Managing emergency and elective patient flow through operating theatres

Alex Knight 28-Jun-2014

The emergency-elective theatre challenge. Read more »

The assessment unit is at the heart of patient flow

Alex Knight 28-Jun-2014

Logistically, assessment units act as a buffer between A&E and the rest of the system. It's a critical logistical point. Read more »

Latest Reviews

Displaying 3 of 31 Read all »

I enjoyed reading Pride and Joy, largely because it resonated with a lot of my own experiences. In fact, I am just exploring the clinically derived planned discharge date in my current job to streamline our discharge process for complex patients. I thought the idea of explaining some of the theory through a story was great and made complex ideas much easier to follow - Alex always did this well at our training too.  


Paediatric Consultant

NHS Trust, England

I love the book, it’s full of golden nuggets of insight. I can see myself dipping into it and revisiting some of the sections.

Head of Outpatients

NHS Trust, England

Pride and Joy is a good and very powerful read. I could relate to the content and it caused me to reflect on a lot of the scenarios.

Matron (Neuro Sciences)

NHS Trust, England